TERMS OF SERVICE — Blocc (heyblocc.com)
Last updated: September 1, 2026
1. AGREEMENT TO TERMS
These Terms of Service ("Terms") govern your use of the website
heyblocc.com (the "Site"), your purchase of the Blocc Cube device (the
"Device"), and your use of the Blocc app and its connected services,
including transcription, summaries, and question-answering
(collectively, the "Services"). Blocc is a product line of Loopsh LLC
("Loopsh," "we," "us"). By using the Site, purchasing the Device, or
using the app or Services, you agree to these Terms.
2. ELIGIBILITY
You must be at least 18 years old, or the age of majority in your state,
to purchase from the Site. Devices are currently sold and shipped within
the United States only. The app requires an iPhone 12 or later.
3. PRODUCTS, PRICING, AND AVAILABILITY
We work to describe the Device and Services accurately. Specifications
such as battery life ("up to 30 hours"), storage ("up to 1000 hours"),
and language support ("90+ languages") describe typical capability under
normal conditions and may vary with usage, settings, audio conditions,
and software updates. Prices are in U.S. dollars and may change at any
time; changes do not affect orders already placed. We may correct
pricing or descriptive errors, limit quantities, and refuse or cancel
any order, including orders that appear fraudulent or placed by
resellers.
4. ORDERS AND PAYMENT
Orders are processed through Shopify's checkout. By placing an order you
represent that you are authorized to use the payment method provided.
Applicable sales taxes are calculated at checkout. An order confirmation
does not constitute acceptance; acceptance occurs when we ship the
Device.
5. SHIPPING AND RISK OF LOSS
We ship within the United States. Delivery estimates are estimates, not
guarantees. Title and risk of loss pass to you upon our delivery of the
Device to the carrier. If your order arrives damaged, see our Refund
Policy for the remedy process.
6. RETURNS AND WARRANTY
Returns and the One-Year Limited Warranty are governed by our Refund
Policy, which is part of these Terms.
7. THE BLOCC APP, YOUR ACCOUNT, AND SUBSCRIPTIONS
The Device requires the free Blocc app. We grant you a personal,
non-exclusive, non-transferable license to use the app on Apple devices
you own or control, subject to Apple's App Store terms. Your Device
includes 500 free transcription minutes per month; additional minutes
and features are available through the Loopsh+ subscription, billed and
managed through the Apple App Store under Apple's terms. Service
features, included allowances, and supported languages may evolve; we
will not materially reduce the core functionality your Device depends on
without reasonable notice. You are responsible for maintaining the
security of your device and Apple account.
8. YOUR RECORDINGS AND CONTENT
You own your recordings, transcripts, and the content you create with
Blocc. You grant Loopsh a limited license to store, process, and
transmit that content solely to provide the Services to you (for
example, to transcribe audio, generate summaries, and answer your
questions), including through trusted cloud processing providers acting
on our behalf. We do not sell your recordings, and we do not use them
to advertise to you. Deleting content in the app removes it from the
Services as described in our Privacy Policy.
9. RECORDING COMPLIANCE — IMPORTANT
The Device records audio, including telephone calls. Laws on recording
conversations vary by state and country; some jurisdictions require the
consent of all participants. YOU ARE SOLELY RESPONSIBLE for complying
with all applicable laws when using the Device and Services, including
obtaining any required consents from the people you record. Loopsh does
not condone unlawful recording and is not liable for any use of the
Device or Services in violation of applicable law. You agree to
indemnify and hold Loopsh harmless from claims arising out of your
recordings or your violation of recording, privacy, or wiretap laws.
10. AI OUTPUT DISCLAIMER
Transcripts, summaries, and answers are generated automatically and may
contain errors, omissions, or mistranscriptions. They should not be
relied upon as the sole record for legal, medical, financial, or other
consequential decisions. Verify important information against the
original audio.
11. ACCEPTABLE USE
You agree not to use the Site, Device, or Services to violate any law or
the rights of others; not to record people unlawfully; not to reverse
engineer the Device, app, or Services except where permitted by law; not
to resell the Device as new or misrepresent it; and not to interfere
with or disrupt the Services.
12. INTELLECTUAL PROPERTY
The Site, the Blocc and Loopsh names and logos, product design, app,
text, images, and software are the property of Loopsh LLC or its
licensors. Purchase of the Device grants no license to our trademarks or
other intellectual property beyond normal personal use.
13. THIRD-PARTY SERVICES
Checkout is operated by Shopify; app distribution and subscriptions are
operated by Apple; recordings sync through your personal iCloud account
under Apple's terms; the Site and app use service providers described in
our Privacy Policy. We are not responsible for the acts or omissions of
third-party services we do not control.
14. TERMINATION
You may stop using the Services at any time. We may suspend or terminate
access to the Services for material breach of these Terms, including
unlawful use. Sections 8–10 and 15–18 survive termination.
15. DISCLAIMER OF WARRANTIES
EXCEPT FOR THE EXPRESS ONE-YEAR LIMITED WARRANTY IN OUR REFUND POLICY,
THE SITE, DEVICE, APP, AND SERVICES ARE PROVIDED "AS IS" AND "AS
AVAILABLE," AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED,
INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND
NON-INFRINGEMENT, TO THE MAXIMUM EXTENT PERMITTED BY LAW.
16. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOOPSH SHALL NOT BE LIABLE FOR
ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES,
OR FOR LOST PROFITS, DATA, OR RECORDINGS, ARISING OUT OF OR RELATING TO
THE SITE, DEVICE, APP, OR SERVICES. OUR TOTAL LIABILITY FOR ANY CLAIM
SHALL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID FOR THE DEVICE OR
FIFTY DOLLARS ($50). SOME STATES DO NOT ALLOW CERTAIN LIMITATIONS, SO
SOME OF THE ABOVE MAY NOT APPLY TO YOU.
17. INDEMNIFICATION
You agree to indemnify and hold harmless Loopsh LLC and its officers,
employees, and agents from claims, damages, and expenses (including
reasonable attorneys' fees) arising from your breach of these Terms or
your use or misuse of the Site, Device, or Services.
18. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the State of Delaware, without regard to conflict-of-law
rules. Before filing any claim, you agree to contact us at
hello@loopsh.com and attempt to resolve the dispute informally for 30
days. Any dispute not resolved informally shall be brought exclusively
in the state or federal courts located in Kent County, Delaware.
19. CHANGES; SEVERABILITY; ENTIRE AGREEMENT
We may update these Terms by posting a revised version with a new "Last
updated" date; changes apply prospectively. If any provision is held
unenforceable, the remainder stays in effect. These Terms, together with
the Refund Policy and Privacy Policy, are the entire agreement between
you and Loopsh regarding the Site, Device, and Services.
CONTACT
Loopsh LLC
8 The Grn, Dover, DE 19901, United States
hello@loopsh.com · (410) 513-5299 · heyblocc.com